Welcome to the Online Session Guide for the COMMON 2016 Annual Meeting and Exposition. Using this tool, you can access information regarding the sessions offered, build a custom schedule, print off handouts, and participate in session evaluations. We look forward to seeing you in New Orleans!
Sunday, May 15 • 2:15pm - 3:30pm
15CU Mastering Problem Solving

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Problem solving is one of the most important keys to innovation. It is through problems that we all grow, individually and as teams. Knowing the key elements and steps of how to master problem solving is essential. This session will lay out the crucial steps for problem solving with concrete examples to allow the addressed problem to be properly identified and the necessary detection to happen so the true cause can be identified, rectified and, as a result, eliminated.

Problem solving is a discipline to be mastered for success, regardless of the field of profession. Whether it is product or process improvement, the methodology you will learn will be applicable to all areas, from design to customer service, and all steps in between.

Learning Objectives:

  • Isolate and contain the most basic causes of any undesirable condition

  • Identify the factors contributing to a problem

  • Eliminate systemic factors that contribute to the problem

  • Identify actions to eliminate the root causes

  • Implement permanent corrective actions to prevent problem recurrence

This is session 600570

avatar for Kim Greene

Kim Greene

President, Kim Greene Consulting, Inc.
Kim Greene is president of Kim Greene Consulting, Inc. specializing in providing consulting services for the IBM Collaboration Solutions portfolio for IBM i (formerly AS/400, iSeries, System i), Windows, and Linux. Kim has over 15 years of experience with IBM Domino and 20 years of... Read More →

Sunday May 15, 2016 2:15pm - 3:30pm
Oak Alley | Third Floor
  • Session Content Level All
  • Operating System AIX, IBMi, Linux
  • Audience: All IT professionals.

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